Service upgrade and expected disruptions

eSnips has been growing rapidly and it's time to move our service to a larger and better "home". We've started the transition to a new data center this week and we expect it will take a week to complete the process.
We do not expect major disruptions during this move, but you might experience a slower response from the eSnips service during this week.
Also, in order to complete the transition we will have to take down the service for 3-5 hours. I will let you know exactly when the downtime is scheduled to take place so please check for updates in the next few days.
We appreciate your patience as we complete this complex transition and apologize for the inconvenience. We will do our very best to keep the downtime as short as possible.
We're all looking forward to a faster and better service :-)
Read more about the service upgrade on the CEO (Yael's) blog.

Comments

[Ganesh]

i have sent so many emails regarding the login errors but ur support have not responded..esnips support suck.. i am still unable to login

Invalid e-mail address or password. Please try again.

i am unable to login into my new account...i even activated the account and logged out and tried logging in ...not possible

i even changed the password even then i am unable to login
invalid email or password

i tried and tried ..what else should i do...i checked the password ..i even copied it into a notepad ..checked it verified it even then usrname or password is wrong..ii veen checked for caps lock ...everything is inorder but still unable to login... grrrrrrrrrrrrrrrrrrrrrrrrr

[Naveen]

hi,

I have two problems... first is when i sign up in esnip account it shows like that...

"It seems you haven’t verified your e-mail address yet. Please click the button below and we'll send you an e-mail with the verification. Once you verify your e-mail, you’ll be able to access your eSnips account. We do this to protect your privacy and prevent abuse."

After that when i click on "Send Verification E-mail" button it opens next page and shows like that...

"A verification e-mail was just sent to you!
Please check your e-mail now. If you don't receive an e-mail from eSnips.com within the next few minutes please do the following:

1. Check your junk mail folder. Your e-mail software might have accidentally classified it as spam."

Where it sends the e-mail verification mail. I haven't still got any e-mail verification mail.

Second problem is that i have just forgotten that how to add a comment... earlier i knew how to add comment but when i opened esnips after a long gap i just forgot it.

A reply regarding this problem will be appreciated.

Thanks
Naveen

[Holly]

Im having the same login problems. I wait fo rthe verification e-mail and nothing comes.